Using Problem Structuring Methods to Assist in Information Systems Strategy Development: A Case Study

Abstract

This paper examines the use of problem structuring methods to assist an organisation in developing its information technology strategy. It overviews the Strategic Options Development and Analysis method and shows how this method was used in conjunction with Galliers' revised stages of growth model to help the managers of a Greek State Bank reach a consensus as to their current situation with regard to information technology and hence develop an effective information technology strategy.